Warranty Conditions
Last updated:04/03/2026
1. Legal Warranty
All products sold on vgsolid.com benefit from the legal warranty provided under European Union consumer protection laws.
The warranty covers manufacturing defects and non-conformity with the product description.
2. Return Period
Customers have the right to return products within 14 days from the date of delivery without providing a reason.
3. Return Conditions
To be eligible for a return:
- the product must be unused
- the product must be in its original packaging
- all accessories must be included
4. Return Shipping
Return shipping costs are paid by the customer unless the product is defective or incorrectly delivered.
5. Refunds
After receiving and inspecting the returned product, we will issue a refund using the original payment method within a reasonable timeframe.
6. Damaged or Defective Products
If a product arrives damaged or defective, please contact us immediately at:
We will provide instructions for replacement or refund.
7. Contact
For any return or warranty request, please contact: